Our Privacy Policy

What Personal Information We Collect

We collect personal information that you provide when using the JewishBook.ca Web site. This information includes your email address and a password when you create your JewishBook.ca account. You can browse our online store without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features, such as Save for Later, Address Book. We may also ask for personal information when you contact our Customer Service. This will allow us to protect your confidentiality by verifying your identity JewishBook.ca does not intentionally collect personal information about children under the age of 14. If you are under 14 and would like to shop at JewishBook.ca, please ask a parent or guardian for assistance.

Purchase Information

When you make a purchase from JewishBook.ca, we collect your name and payment method information, such as credit card or checking account information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).
When you create an account at JewishBook.ca, you can choose to save your billing information in Your Account. You can also save one or more shipping addresses in your JewishBook.ca Address Book. You may change or delete this saved information anytime. Simply go to Your Account. Log in with your email address and password, then click Checking Account Information, Address Book or Change Name, Email & Password and edit or delete whatever personal information you wish.

Cookies and Other Computer Information

When you visit JewishBook.ca, you will be assigned a permanent cookie to be stored on your computer hard drive. The purpose of the cookie is to identify you when you visit our site so we can enhance and customize your online shopping experience.
You can choose to browse on JewishBook.ca without cookies, but without these identifier files you will not be able to complete a purchase or take advantage of certain features of our site. These features include storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. Each browser is different, so check the Help menu of your browser to learn how to change your cookie preferences.
We also collect certain technical information from your computer each time you request a page during a visit to JewishBook.ca. This information may include your Internet Protocol IPs address, your computer operating systems, browser type and the address of a referring Web site, if any. We collect this information to enhance the quality of your experience during your visit to our site and will not sell or rent this information to any third parties.
We also contract with third parties to provide us with data collection and reporting services regarding our customers activities on our site and to track and measure performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on this Web site. None of your personally identifiable information, such as your name, address, email address, credit card number, etc., will be received by or shared with these third parties.

Contacting JewishBook.ca

We will use your email address to respond to your questions, suggestions, and requests for assistance in using our site.

Other Times We May Collect Personal Information

From time to time, JewishBook.ca may conduct surveys and contests via our Web site, email, other media, or in Jewishbook stores. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.

How We Use Your Personal Information

Information we collect on JewishBook.ca may be used to enhance your shopping experience in the following ways:

  1. Deliver merchandise that you purchase online
  2. Register you as a member of JewishBook.ca
  3. Prevent fraud and bill you for your purchases
  4. Confirm your orders
  5. Respond to your customer-service inquiries or requests
  6. Communicate great values and featured items to you
  7. Find and stock the products you want
  8. Customize your shopping experience
When and With Whom We Share Your Personal Information

We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives and service providers and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with our Web site; communicating to customers; enhancing and improving customers shopping experience; enabling access to our partners sites; providing a personalized shopping experience; preventing fraud; and completing payment method processing.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury, such as product recalls, fraud, claims or other liability or to comply with valid legal processes subpoenas, warrants or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.

How You Can Control the Use of Your Personal Information

You can modify or delete your personal information anytime. Simply go to Your Account. Log in with your email address and password, then click Credit Card Information, Checking Account Information, Address Book or Change Name, Email and Password, and edit or delete whatever information you wish.
Do not share your JewishBook.ca password with anyone. Other than on our site, JewishBook.ca will never ask you for your password.

How We Protect the Security of Your Personal Information

The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer. If your browser is capable of SSL and most are, your personal information will be automatically encrypted, or encoded, before it is sent over the Internet. Ultimately, your personal information is protected by the password you created when you created an account at JewishBook.ca. Please keep this password confidential. No Customer Service Associate or any other representative of JewishBook.ca will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Your Account. Log in with your email address and password, then click Change Name, Email and Password and enter a new password.

How You Can Decide What Marketing Communications You Receive From Us

JewishBook.ca may from time to time send you email messages or other forms of marketing communications describing new items, featured merchandise and great values. You can choose to stop receiving any marketing emails from us at any time. Simply go to Your Account, sign in, click Newsletter Email Preferences and remove the check in the box next to the online email newsletters you would no longer like to receive. If you would prefer to stop receiving other forms of marketing communications from us, please follow the directions on the marketing materials from us or contact our Customer Service department.
The only email messages you will receive from JewishBook.ca when you elect not to receive marketing emails will be to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Customer Service inquiries and to answer any other questions you may have about our site. We may also need to send operational emails to inform you of any changes to our site that might affect your personal information, or to announce product recalls.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses so-called “cookies”, ie text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided. The processing is based on the legitimate interest of the website operator.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

Embedded YouTube videos

On JewishBook.ca we use YouTube API and embed Youtube videos from the channel of JEWISH BOOK INC owner with jewish books reviews and presentations. The Youtube API is provided by Google LLC (“Google”), located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. When you visit a page with the YouTube API, it will connect to Youtube’s servers. Youtube will be informed which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.

If a Youtube video is started, the provider uses cookies that collect information about user behavior.

Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.

For more information on data protection at “Youtube”, see the privacy policy of the provider at: YouTube Terms and Conditions and Google Privacy Policy

Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your new visit will be subject to the new privacy policy.


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